Privacy Policy

Kova Growth is a marketing agency registered in the United Kingdom (company registration number [COMPANY REG NO]), with a registered address at [COMPANY ADDRESS].

For any question about this policy or about your personal data, email ahmed@kovagrowth.co.uk.

• Enquiry details — your name, business name, email address, telephone number, location or service area, and anything else you tell us in a form or message.
• Booking details — the date and time of your call, your time zone, and the contact details you provide when scheduling.
• Correspondence — emails, messages and call notes relating to your enquiry.
• Technical and usage data — IP address, browser and device type, pages visited, referring URL, and campaign parameters (UTM tags) collected through cookies and similar technologies where you have consented.

We do not knowingly collect special category data, and we do not collect data from children.

• To respond to your enquiry and arrange or hold a strategy call.
• To provide our services and manage our relationship with you as a client.
• To measure and improve our advertising and website performance, where you have consented to non-essential cookies.
• To send follow-up communications about our services where you have asked us to or where we have a legitimate interest in doing so, in both cases with a simple way to opt out.
• To keep records and comply with our legal and accounting obligations.

• Consent — for non-essential cookies, advertising measurement, and optional marketing emails. You can withdraw consent at any time.
• Legitimate interests — to respond to business enquiries, to run and secure our website, and to promote our services to relevant businesses in a way you would reasonably expect.
• Contract — to deliver services you have engaged us for.
• Legal obligation — to keep financial and tax records.

We use essential cookies to make the site work, and — only with your consent — the Meta Pixel and Google Analytics to understand which adverts and pages lead to enquiries. You can accept or reject non-essential cookies in our banner and change your mind at any time. Full detail is in our Cookie Policy.

We do not sell your personal data. We share it with service providers who process it on our behalf under written terms:

• GoHighLevel — our CRM, calendar and messaging platform, which stores enquiry and booking records.
• Meta Platforms, Inc. — advertising delivery and measurement, where you have consented to the Meta Pixel.
• Google LLC — website analytics, where you have consented.
• Our hosting, email and accounting providers, and professional advisers or regulators where the law requires it.

Some of these providers are based outside the UK, including in the United States. Where personal data is transferred outside the UK, we rely on UK adequacy regulations or on the International Data Transfer Agreement / UK Addendum to the EU Standard Contractual Clauses, together with appropriate additional safeguards.

We keep enquiry and booking records for [RETENTION PERIOD] from your last contact with us, unless you ask us to delete them sooner. Client records and financial documents are kept for at least six years to meet UK accounting and tax requirements. Analytics and advertising data are retained for the periods set by the relevant provider, as described in our Cookie Policy.

Under UK data protection law you have the right to:

• Ask for a copy of the personal data we hold about you.
• Have inaccurate data corrected.
• Ask us to erase your data, or to restrict how we use it.
• Object to processing based on our legitimate interests, and to direct marketing at any time.
• Ask for your data in a portable format.
• Withdraw consent where we rely on it.

To exercise any of these, email ahmed@kovagrowth.co.uk. We will respond within one month.

We use access controls, encrypted connections and reputable providers to protect personal data. No system is perfectly secure, but we take reasonable steps to prevent unauthorised access, loss or misuse, and we will notify you and the ICO where required if a breach occurs.

If you are unhappy with how we have handled your data, please contact us first at ahmed@kovagrowth.co.uk. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.

We may update this policy from time to time. The date at the top shows when it was last revised, and material changes will be made clear on this page.